Dental Business Administration Certificate

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Education Suited to Meet YOUR Individual Learning Needs

Through Evolve's delivery format, we are able to provide coaching and support suited to each students' schedule and unique learning needs.

Post Graduation Support!

We understand the difficulties of transitioning from the classroom to the workplace. For this reason, graduates have continued access to their program instructor to use as a resource while obtaining employment as well as once they start working.

Learn at your own Pace, from the Comfort of Home

Evolve's entire curriculum is offered online, providing students with the flexibility of learning from anywhere and according to their own schedule.

Program Details

Course Ountline

Admissions

Program Fees

Application Process

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Program Details

DELIVERY: 
Distance Education | Online
Instructor Supported | Individualized Coaching and Support

LICENSING AND FINANCIAL AID: 
Licensed Vocational Program through Alberta Advanced Education
Financial Aid Eligible (Alberta Residents) | Tuition Fees Tax Deductible

AVAILABILITY: 
Canada-Wide
*Excl. QC, YT, NT, NU

COURSE COMMENCEMENT: 
Continuous Intake – Start Anytime!
Monthly Intake on the 1st of each month

GRADUATION REQUIREMENTS: 
Passing Grade – 70% Overall

DURATION: 
17 Week Maximum
Approx. 400 Hours | Self-paced Schedule   | Full-time

Course Outline

Intro to dentistry, communication, legalities and infection control

Unit 1:  INT-11 | COM-12 | LAW-13 | INC-14

Overview:

  • The Dental Team and Dental Specialties
  • Aspects of the Administrative Role
  • The Communication Process
  • Communication Barriers and Effective Communication Techniques
  • Interpersonal Skills and Competencies of the Dental Administrator
  • Written Communication Techniques
  • Accreditation and Education for Dental Professionals
  • Legal Considerations for the Dental Team
  • Privacy Laws and Code of Ethics
  • Methods of Disease Transmission
  • Infection Control and Standard Precautions in the Dental Setting
  • Sterilization Practices and Waste Management Techniques
Clinical knowledge and practices for the administrative role

​Unit 2: TER-21 | CLN-22 | CLN-23 | PRO-24

Overview: 

  • Clinical Terminology and Abbreviations
  • Facial Anatomy and the Oral Cavity
  • Parts and Tissues of a Tooth
  • Types of Dentition
  • Tooth Location Identification
  • Types of Teeth and Identifying Characteristics 
  • Tooth Nomenclature and Numbering Systems
  • Surface Identification
  • Deciphering Dental X-rays
  • Common Dental Procedures 
  • The Importance of Preventive Care​
Patient records, scheduling management and dental procedure codes

Unit 3: REC-31 | PRO-32 | SCH-33
Overview:

  • ​Scheduling Terms and Charting
  • Abbreviations
  • Managing the Patient Record
  • Contents of the Patient Chart
  • Navigating a Procedure Code Guide
  • Common Procedure Codes
  • Scheduling Methods and
  • Appointment Management
  • Scheduling Considerations and
  • Preferences
  • Appointment Types
  • Scheduling System Protocols ​
Financial processes, billing and dental claims management

Unit 4: TER-41 | FIN-42 | BIL-43

Overview:

  • ​Financial Terminology and
  • Abbreviations
  • Understanding Insurance Benefits in
  • Canada
  • Dental Fee Guides
  • Patient Education and Responsibility
  • Financial Policies
  • The Insurance Benefits Booklet
  • Dental Claims Submissions
  • Managing Claim Delays and Denials
  • The Billing Process
Systems management and scripting

​Unit 5: SYS-51 | SCR-52

​Overview:

  • Managing Administrative Systems
  • Chart Auditing
  • Professional Wording
  • Conflict Management
  • ​Scripting for the Workplace
Dental software

Unit 6: OVR-61 | CLI-62 | FAM-63 | APT-64 | LED-65 | TRE-66 | REP-67

​Overview:

  • Practice Customization
  • Patient Information Management
  • The Appointment Schedule
  • Billing and Financial Processes
  • Treatment Planning
  • Clinical Charting
  • Reporting and Systems Management
Employment preparation and transition

Unit 7: TSK-71 | EMP-72

Overview:

  • ​Routine and Day to Day Operations
  • Time Management and Productivity
  • Employment Preparation
  • Workplace Transition
  • Cover Letter and Resume Writing
  • Interview Techniques

Admissions

ADMISSIONS INTERVIEW
Applicants are asked to participate in a brief telephone information session with the admissions department as part of the enrollment process. 

ACADEMIC REQUIREMENTS
​General Admissions

  • 18 years or older as of Course Commencement
  • Alberta High School Diploma/Out of Province Equivalent (verified by Transcript) or proof of Canadian Adult Education Credential
  • Proficient in both Written and Spoken English
  • International Students – International Qualifications Assessment Service (IQAS) or World Education Services (WES) verification is required for International Transcripts

​​Mature Admissions

  • 21 years or older as of Course Commencement
  • ​Completion of Wonderlic Basic Skills Testing with a Minimum score of 270 on each section (Online Examination $25.00)

​English Language Proficiency Requirements

Applicants whose native language is not English will be required to submit proof of English proficiency.
Acceptable Testing includes, 

  • IELTS – Minimum Band Score 7

​Contact admissions to verify additional testing equivalents

TECHNOLOGY REQUIREMENTS
This online program requires students have access to a computer with Internet Access, Microsoft Word and  Adobe Reader.

​Software Compatibility – A Windows based Operating System is necessary for compatibility with the Dentrix Learning Edition Software used in this program.
(iPad and Mac are not compatible).
​ 
See Dentrix System Requirements ​

Not Sure if Your Computer is Software Compatible? 
Contact [email protected] with the make and model of your computer, and we’ll find out for you!  

*Lender computers are available for an additional fee*​

Program Fees

TUITION FEES
Payment in Full
$3900

Payment Plan:
​$975 x 4 Months
(Extended payment plans available for as little as $330/month)

​Tuition Fees Include:

  • All Registration and Administrative Fees
  • All Course Textbooks and Materials
  • Learning Edition Dental Software and Study Guide
  • Instructional Videos
  • Unlimited Instructor Support During and After Program Completion
  • Employment Preparation and Transition Assistance

Lender Computer: $400.00 
Lender Fee Includes Shipping and $200.00 Refundable Deposit

Final Examination Re-write: $25.00

Application Process

Step 1

Complete the Application Form by selecting the APPLY NOW link below.

STEP 2

Participate in an Information Session.
Submit required admissions documentation.
Complete registration paperwork.

STEP 3

Pay Tuition Fees.
4 months and 12 month payment plans available.
Financial Aid Eligible.

STEP 4

Begin your Studies!