Education Suited to Meet YOUR Individual Learning Needs
Through Evolve's delivery format, we are able to provide coaching and support suited to each students' schedule and unique learning needs.
Post Graduation Support!
We understand the difficulties of transitioning from the classroom to the workplace. For this reason, graduates have continued access to their program instructor to use as a resource while obtaining employment as well as once they start working.
Learn at your own Pace, from the Comfort of Home
Evolve's entire curriculum is offered online, providing students with the flexibility of learning from anywhere and according to their own schedule.
Program Details
Course Ountline
Admissions
Program Fees
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Program Details
Evolve’s Individual Course option gives students additional flexibility in their studies. Choose from taking certain parts of the curriculum, or complete all of the courses in order to earn your Certificate in Dental Administration.
This is a great choice for current dental employees who require training in specific areas, as well as students who wish to study on a part-time basis.
DELIVERY:
Distance Education | Online
Instructor Supported | Individualized Coaching and Support
CERTIFICATION REQUIREMENTS
Certification awarded upon completion of Units 1-7 as well as the Certification Examination within a 12 month period.
Passing grade – 70% overall
AVAILABILITY:
Canada-Wide
*Excl. QC, YT, NT, NU
COURSE COMMENCEMENT:
Continuous Intake – Start Anytime!
Course Access provided within 24 hours of Registration
DURATION:
12 Month Maximum
Approx. 400 Hours | Self-paced Schedule | Part-time
LICENSING AND FINANCIAL AID:
Evolve’s Dental Office Administration course does not require or hold provincial licensing. Financial Aid options are not available.
Course Outline
Intro to dentistry, communication, legalities and infection control
Unit 1: INT-11 | COM-12 | LAW-13 | INC-14
Overview:
- The Dental Team and Dental Specialties
- Aspects of the Administrative Role
- The Communication Process
- Communication Barriers and Effective Communication Techniques
- Interpersonal Skills and Competencies of the Dental Administrator
- Written Communication Techniques
- Accreditation and Education for Dental Professionals
- Legal Considerations for the Dental Team
- Privacy Laws and Code of Ethics
- Methods of Disease Transmission
- Infection Control and Standard Precautions in the Dental Setting
- Sterilization Practices and Waste Management Techniques
unit 2: clinical knowledge and practices for the administrative role
Unit 2: TER-21 | CLN-22 | CLN-23 | PRO-24
Overview:
- Clinical Terminology and Abbreviations
- Facial Anatomy and the Oral Cavity
- Parts and Tissues of a Tooth
- Types of Dentition
- Tooth Location Identification
- Types of Teeth and Identifying Characteristics
- Tooth Nomenclature and Numbering Systems
- Surface Identification
- Deciphering Dental X-rays
- Common Dental Procedures
- The Importance of Preventive Care
Patient records, scheduling management and dental procedure codes
Unit 3: REC-31 | PRO-32 | SCH-33
Overview:
- Scheduling Terms and Charting
- Abbreviations
- Managing the Patient Record
- Contents of the Patient Chart
- Navigating a Procedure Code Guide
- Common Procedure Codes
- Scheduling Methods and
- Appointment Management
- Scheduling Considerations and
- Preferences
- Appointment Types
- Scheduling System Protocols
Financial processes, billing and dental claims management
Unit 4: TER-41 | FIN-42 | BIL-43
Overview:
- Financial Terminology and
- Abbreviations
- Understanding Insurance Benefits in
- Canada
- Dental Fee Guides
- Patient Education and Responsibility
- Financial Policies
- The Insurance Benefits Booklet
- Dental Claims Submissions
- Managing Claim Delays and Denials
- The Billing Process
Systems management and scripting
Unit 5: SYS-51 | SCR-52
Overview:
- Managing Administrative Systems
- Chart Auditing
- Professional Wording
- Conflict Management
- Scripting for the Workplace
Dental software
Unit 6: OVR-61 | CLI-62 | FAM-63 | APT-64 | LED-65 | TRE-66 | REP-67
Overview:
- Practice Customization
- Patient Information Management
- The Appointment Schedule
- Billing and Financial Processes
- Treatment Planning
- Clinical Charting
- Reporting and Systems Management
Employment preparation and transition
Unit 7: TSK-71 | EMP-72
Overview:
- Routine and Day to Day Operations
- Time Management and Productivity
- Employment Preparation
- Workplace Transition
- Cover Letter and Resume Writing
- Interview Techniques
Certification exam
Students may only write the Certification Exam upon completion of Units 1-7.
Overview:
- Part A Exam – Units 1-4
- Part B Exam – Dentrix Software
Admissions
ACADEMIC REQUIREMENTS:
There are no formal student prerequisites for Evolve’s Dental Office Administration Courses.
Recommended prerequisites listed below are important to success in the program, as well as within the workplace.
Solid Understanding of the English Language
Proficiency in Basic Math:
- Addition and Subtraction
- Multiplication and Division
- Calculating Percentages
Intermediate Computer and Technology Skills:
- Typing Speed minimum 35 wpm
Ability to:
- Download Software
- Download PDF files
- Use links to view external sites
- Create and Submit Word documents
- Create Screen Capture images
TECHNOLOGY REQUIREMENTS
This online program requires students have access to a computer with Internet Access, Microsoft Word and Adobe Reader.
Software Compatibility – A Window’s based Operating System is necessary for compatibility with the Dentrix Learning Edition Software used in this program.
(iPad and Mac are not compatible)
See Dentrix System Requirements
Not Sure if Your Computer is Software Compatible?
Contact [email protected] with the make and model of your computer and we’ll find out for you!
*Lender computers available for an additional fee*
Program Fees
TUITION:
Full Course Package
Units 1-7 + Certification Exam
Total – $3900
INDIVIDUAL COURSES
Unit 1 – $400
Unit 2 – $600
Unit 3 – $600
Unit 4 – $600
Unit 5 – $400
Unit 6 – $900
Unit 7 – $200
Certification Exam – $200
Total – $3900
Tuition Fees Include:
- Registration, Administrative Fees and GST
- All Course Textbooks and Materials
- Learning Edition Dental Software (Unit 6)
- Instructional Videos
- Unlimited Instructor Support During and After Program Completion
- Employment Preparation and Transition Assistance
Lender Computer: $400.00
Lender Fee Includes Shipping and $200.00 Refundable Deposit
Final Examination Re-write: $25.00
I’m Ready, When Can I Start?
Register Online Today and Receive Course Access
within 24 Hours!
There are NO formal prerequisites for Evolve’s Individual Courses.
Prospective students should review the Recommended Prerequisites and Technology Requirements listed above under Admission Requirements prior to registration.
Select the APPLY NOW link below to access Evolve’s online registration form for this program.
*Tuition Fees are payable online
*Course Access Provided within 24 Hours of Registration